Privacy Policy

How we handle your data

We have transparent policies
to protect your privacy

We have transparent policies to protect your privacy

Thank you for visiting Matoyana. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://matoyana.co.za, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information we collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, email address, postal address, and phone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
Usage Data: Information automatically collected about your usage of the Site, including your IP address, browser type, referring pages, pages visited, and the dates and times of your visits.

2. Use of your information

We may use the information we collect in the following ways:

To provide, operate, and maintain our website.
To improve, personalise, and expand our website.
To understand and analyse how you use our website.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process your transactions and manage your orders.
To comply with legal obligations and resolve any disputes that we may have.

3. Disclosure of your information

We may share your information with third parties when you explicitly authorise us to share your information.

4. Security of your information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.